Privacy Policy

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rent A Cherry Tree relationship with you in relation to this website.

The term “Rent A Cherry Tree” or “us” or “we” refers to the owner of the website whose registered office is Rent A Cherry Tree, Cooks Yard Farm, New Road, Northiam, TN31 6HS. The term “you” refers to the user or viewer of our website.

Cookies

Cookies are small pieces of information stored by your internet browser on to your computer's hard drive. Like most website providers, Rent A Cherry Tree uses cookies to enable us to make a link between you and the information you have provided to our website and therefore provide you with personalised content so that we can give you a better experience when you return. Most web browsers automatically accept cookies, although you can choose not to. To ensure you get the best from our websites, we advise that users keep cookies active on their machine whilst visiting our website. You can manually disable and enable cookies on your PC. The process will depend on your browser and is usually part of your 'Security Settings'. However, if you disable cookies from your browser you will experience issues while trying to view or interact with this site

For further information about managing and disabling cookies, you can refer to your browser's help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a series of web pages (see www.allaboutcookies.org) which explain to users how cookies work and can be managed.

The cookies used on rentacherrytree.co.uk are based on the International Chamber of Commerce guide for cookie categories:

• Strictly necessary
• Performance
• Functionality
• Targeting or advertising

Strictly Necessary

'Strictly Necessary' cookies let you move around the website and use essential features like secure areas, forms, shops, and baskets. These cookies don't collect any information about you that could be used for marketing or remembering where you've been on the internet.

Here is a list of the cookies we have defined as 'Strictly Necessary':

• ASP.NET_SessionId

Performance

'Performance' cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.

Here is a list of the cookies we have defined as 'Performance':

• __utma
• __utmb
• __utmc
• __utmz

Functionality

'Functionality' cookies are used to provide services or to remember settings to improve your visit.

We currently do not have any cookies defined as 'Functionality'.

Targeting or Advertising

'Targeting' cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognising that you have visited our website.

We currently do not have any cookies defined as 'Targeting'.

How We Collect Data

1. Specified, Explicit, and Legitimate Purposes
   • The Company collects and processes the personal data required to process your order. This includes:
     • Personal data collected directly from data subjects.
   • The Company only collects, processes, and holds personal data for the specific purposes to process your order.
   • Data subjects are kept informed at all times of the purpose or purposes for which the Company uses their personal data.

2. Adequate, Relevant, and Limited Data Processing
• The Company will only collect and process personal data for and to the extent necessary for the specific purpose or purposes of which data subjects have been informed.

3. Data Retention
   • The Company shall not keep personal data for any longer than is necessary in light of the purpose or purposes for which that personal data was originally collected, held, and processed.
   • When personal data is no longer required, all reasonable steps will be taken to erase or otherwise dispose of it without delay.
   • For full details of the Company’s approach to data retention, including retention periods for specific personal data types held by the Company, please refer to our Data Retention Policy.

4. Secure Processing

The Company shall ensure that all personal data collected, held, and processed is kept secure and protected against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

5. Rectification of Personal Data
   • Data subjects have the right to require the Company to rectify any of their personal data that is inaccurate or incomplete.
   • The Company shall rectify the personal data in question, and inform the data subject of that rectification, within one month of the data subject informing the Company of the issue. The period can be extended by up to two months in the case of complex requests. If such additional time is required, the data subject shall be informed.
   • In the event that any affected personal data has been disclosed to third parties, those parties shall be informed of any rectification that must be made to that personal data.

6. Erasure of Personal Data
   • Data subjects have the right to request that the Company erases the personal data it holds about them in the following circumstances:
     • It is no longer necessary for the Company to hold that personal data with respect to the purpose(s) for which it was originally collected or processed;
     • The data subject wishes to withdraw their consent to the Company holding and processing their personal data;
     • The data subject objects to the Company holding and processing their personal data (and there is no overriding legitimate interest to allow the Company to continue doing so) (see Part 18 of this Policy for further details concerning the right to object);
     • The personal data has been processed unlawfully;
     • The personal data needs to be erased in order for the Company to comply with a particular legal obligation;
   • Unless the Company has reasonable grounds to refuse to erase personal data, all requests for erasure shall be complied with, and the data subject informed of the erasure, within one month of receipt of the data subject’s request. The period can be extended by up to two months in the case of complex requests. If such additional time is required, the data subject shall be informed.
   • In the event that any personal data that is to be erased in response to a data subject’s request has been disclosed to third parties, those parties shall be informed of the erasure (unless it is impossible or would require disproportionate effort to do so).

7. Restriction of Personal Data Processing
   • Data subjects may request that the Company ceases processing the personal data it holds about them. If a data subject makes such a request, the Company shall retain only the amount of personal data concerning that data subject (if any) that is necessary to ensure that the personal data in question is not processed further.
   • In the event that any affected personal data has been disclosed to third parties, those parties shall be informed of the applicable restrictions on processing it (unless it is impossible or would require disproportionate effort to do so).

8. Implementation of Policy
• This Policy shall be deemed effective as of 25^th May 2018. No part of this Policy shall have retroactive effect and shall thus apply only to matters occurring on or after this date.